Who lets contracts on behalf of your organisation? Who writes specifications? Who manages contracts and supplier relationships? By enhancing the skills and confidence of your staff you will ensure that greater value is achieved and that suppliers are motivated to continually improve. It is often the case that when things do not go to plan with a contract that this can be attributed to a poorly written specification or to bad relations between the supplier and customer. Investing in training can help avoid this. Staff who are invested in feel valued and valued staff will contribute more value to your organisation.